Job Details

Job Type:
Full Time
Job Experience:
Posted On:
No. of Vacancies:
Expected Salary:
Key Skills:
audit, training, management, atm, personal, clearing, testing, administration, delivery, health

Job Description

Managing the Teller function in the branch to ensure the delivery of quality service to customers, the projection of a professional and warm image, maintenance of operational controls and continuous improvement in operational efficiency. Key Roles & Responsibilities Operations Management * Ensuring transaction processing standards are met. * Manage and recommend work-flow changes for greater efficiency. * Ensuring that the branch gets a good audit rating * Ensuring of good cash management * Ensuring smooth functioning of clearing in the branch. * Custodian of the main vault * Custodian of safe custody items/travellers cheques/ DD`s / Cashier Orders * Ensuring of smooth functioning and maintenance of the ATM * Conducting maker-Checker of all back- office transactions * Reviewer of all sundry / suspense accounts * Advise Treasury of branch funding / borrowing position * Interact with central bank and all banks in the U.A.E for inward / outward telex transfers and other matter related to the branch matters. * On 24- hours call duty for ATM and branch security issues. * Responsible for daily and fortnightly update of sig-cap * To take additional responsibilities as and when required by the management * Control Of Branch Keys and Combination settings & passwords that protect cash & valuable documents Customer Service Management * Customer retention. * Achieving set targets in terms of service standards for customer transactions. * Point of reference for customer disputes and problems. Human Resource Management. * Maintain high level motivation amongst staff * Plan, manage and keep records for staff training and personal developments and giving feedback to BOM on staff training needs. * Control Staff attendance and discipline * Plan and manage staff leave programme. * Internal staff training and day to day guidance on the job and coaching Branch Administration * Maintain the Branch premises * Regular testing of branch security systems * Maintain Branch security log * Ensuring of staff health and safety. * Acting as a branch security warden * Central point of contact for dissemination of any security info to staff. THANKS AND REGARD VIKASH RASTOGI firstly send me resume