Spa Manager / Assistant Spa Manager / Guest Relations Manager

Job Details

Job Type:
Full Time
Job Experience:
Fresher
Posted On:
2017/06/03
No. of Vacancies:
01
Location(s):
Expected Salary:
100000
Key Skills:
Guest Handling, Retail Sales, Front Office Management, customer service

Job Description

Exciting opportunity to work with the fast growingwellness brand - Tattva Spa - Elementia Wellness Pvt. Ltd. for their spacentres at premium, 5 star hotels.

Qualification:Graduate / MBA / Diploma in hotel management / Sales & Marketing /Hospitality experience

JobResponsibilities:

The Spa Manager /Assistant Spa Manager / Guest Relations Manager will manage the team andoperations at a spa unit and develop the spa business through active sales withfocus on the below:

Sales &Marketing

Work closely withthe Cluster Manager to help plan, execute and monitor relevant sales promotionsto achieve revenue & business objectives 
Appropriate planning to ensure that daily & monthly sales goals areachieved
Focus on developing wellness memberships and achieving related sales targets


Quality Assurance

Display highlevel of business performance orientation to ensure quality service delivery tocustomer through strict implementation and monitoring of SOPs
Responsible for ensuring appropriate material & inventory consumption
Develop understanding of and deliver superior guest experiences at the wellnessfacility


Team Management

Mentor the teamand strengthen them to achieve their overall revenue and sales targets anddeliver superior guest experiences


MIS & Reporting

Ensureappropriate MIS reporting is done in a timely manner

Recruiterdetails

Company Name: Elementia Wellness PvtLtd.

Email: hrteam@tattvaspa.com

Telephone: 8800891410